Return Policy

We hope you love your new Pickle Putty. If for any reason you’re not completely satisfied, we’re here to help.

Returns:

• Return your product within 20 days of purchase for store credit or a refund to your original payment method.
• Products must be in their original, unused condition and packaging.
• A $5 return shipping fee will be deducted from your refund. Return shipping is free for store credit.
• First-time customer? Enjoy a risk-free return within 30 days—no questions asked!

Damaged or Defective Products:

If your item arrives damaged or defective, please contact us at info@pickleputty.com within 7 days of delivery for a replacement or full refund. You must submit videos or photos so we can better understand how to help.

Subscription Products:

• The first purchase in a subscription is eligible for returns or refunds following the guidelines above.
• Subsequent subscription shipments are not eligible for returns or refunds.
• To cancel your subscription, please contact us at least 7 days before your next billing cycle to avoid being charged.

Non-Returnable Items:

Clearance and final sale items are non-returnable. International orders are also final sale.