Orders are processed daily from Monday through Friday. Orders placed before 12 p.m. EST will be processed that same day. Otherwise, they will be processed the following business day.
1-2 business days.
We currently ship from Pennsylvania.
We’re sorry to hear about this! If your order was lost or stolen, please contact us right away. For shipments with tracking, we can assist in filing a claim with the carrier. Unfortunately, for orders shipped without tracking, we’re unable to guarantee resolution. However, we’ll do our best to help you find a solution.
Once your package is handed over to UPS, delivery timelines depend on their service schedules and processes. We recommend checking your tracking number for the latest updates. If your package hasn’t arrived after the estimated delivery window, please reach out to us—we’re happy to assist!
All 'No Tracking' orders are shipped via USPS and can take 1-20 business days to arrive. If you are still waiting to receive your Pickle Putty by then, please contact us at info@pickleputty.com, and we'll try our best to help you locate your package. Pickle Putty is not liable for delays in delivery for shipments without tracking. We kindly ask customers for their patience while awaiting their packages.
Return Policy
We hope you love your new Pickle Putty. If for any reason you’re not completely satisfied, we’re here to help.
Returns:
Damaged or Defective Products:
If your item arrives damaged or defective, please contact us at info@pickleputty.com within 7 days of delivery for a replacement or full refund. You must submit videos or photos so we can better understand how to help.
Subscription Products:
Non-Returnable Items:
Clearance and final sale items are non-returnable. International orders are also final sale.
With our subscription service, you’ll save 10% on every order and ensure you never run out of Pickle Putty! Choose your preferred delivery frequency—every 2, 4, or 6 weeks for regular subscriptions, or monthly for gift subscriptions (available for 3, 6, 9, or 12 months). We’ll handle the rest and make sure your Pickle Putty arrives right on time!
Subscribers enjoy:
We offer:
Managing your subscription is simple! Log into your account to:
Everything you need is conveniently in one place for easy updates anytime.
Absolutely! Our gift subscriptions are perfect for pickleball enthusiasts. You can choose from 3, 6, 9, or 12 months, with deliveries sent out monthly. Click here to be redirected to our gift subscription.
Pickle Putty does not damage the ball or leave any material, debris, or tacky residue on the pickleball.
While it’s best to avoid scraping your paddle on the court, Pickle Putty will not leave any residue on court surfaces.
Double-sided tape wears out after picking up only a few balls. Pickle Putty is specifically formulated for repeated use, lasting through a full day of play.
Minimal dirt and debris may stick to the surface, but Pickle Putty is designed to stay effective for repeated ball pick-ups.
Each Pickle Putty strip comes with an orange protective cover. Use the cover when the strip is not in use or when storing your paddle in a bag or cover.
We recommend using one Pickle Putty strip per playing session to maximize effectiveness. Each strip is designed to last a full day of play.
Pickle Putty cannot be washed. The orange protector helps maintain its stickiness between uses, but each strip is designed to last for a single day of play. Once it’s been used extensively, it should be discarded responsibly.
Not at all! Each Pickle Putty strip weighs less than 2 grams, about the same as two office paper clips.
Yes! Many of our customers have successfully used Pickle Putty in sanctioned tournaments.
Made in USA.